All Articles
The definitive reference for how the Wisetail product works.
Feature Releases
-
Feature Release: 4 October 2021
The 4 October 2021 Feature Release brings with it three enhancements worthy of note, and numerous improveme...
-
Feature Release Notifications
We strive for routine releases, with a rapid cadence. However, we prioritize quality over deadlines. So whi...
-
Feature Release - 7 September 2021
Create, Manage, Find Creating, Management, & Finding content are what we focused on in this release. Glob...
-
Feature Release - 9 August 2021
Schedule Enrollments Enhancements Continuing to deliver on the scheduling theme, Wisetail has included enh...
-
Schedule Enrollment Notification Enhancements
See the Schedule Enrollment Overview. The admin users will still be able to ensure that the learner users a...
-
Schedule Enrollment Reporting Enhancements (2021)
See the Schedule Enrollment Overview. With the introduction of the new recurring enrollments, the Wisetail ...
Product Reference
-
Audience Privacy Tool
Warning! Once enabled, this feature cannot be disabled! The Audience Privacy Tool (AKA the Anti-Social Fea...
-
Drill down into the Product Reference
Detailed information on how the product and its many features function.
FAQs
-
Enrollment FAQs
If a user initially matches the rules for an active Enrollment and then their status changes to a point ...
-
Assorted FAQs
Unexpected behavior in Module When the same piece of content is included more than one time in any given mo...
-
Adobe Flash Player: End Of Life
If your users see an error regarding Adobe Flash Player not functioning, this message is due to the fact th...
-
Document/PDF Access Denied Error
Issue: you are getting Access Denied errors when embedding or linking to documents & PDFs in modules, whic...
-
All my PDF Embeds Just Broke, What Gives?
If you use Google Chrome you may have recently noticed that PDFs embedded in your modules are not working a...
-
Pro Services
Wisetail offers several Pro Services, which require significant customization of your site configuration. T...
Process Guides
-
Merge Duplicate Users
The steps below will guide you on how to merge duplicate users. Go to Users - Select user(s) - Edit Us...
-
How to Collect Console Logs
From time to time -with particularly intractable problems- Technical Support may need more information abou...
-
Configuring An Advanced Datafeed
Preamble You are almost certainly in the wrong place. In virtually all cases, clients utilize the Basic Dat...
-
How to Create A Wisetail Technical Support Account
If you are an admin on a Wisetail site when the site was first created your Technical Support account shoul...
