Client Help – Wisetail Technical Support

Feature Release: 30 July 2020
Overview This release included over 3 dozen tickets, each dealing with either a bug fix, a feature enhancem...

C.W. Holeman III
August 05, 2020 13:23
Feature Release: 8 July 2020
Overview This release includes a complete overhaul of Registration Codes, as well as numerous bug fixes, an...

C.W. Holeman III
July 10, 2020 13:23
Feature Release: 27 June 2020
Overview This release includes numerous tickets, each dealing with either a bug fix, a feature enhancement,...

C.W. Holeman III
June 27, 2020 21:56
Micro Feature Release: 17 June 2020
In an effort to continually improve system performance, we released the following change to our production ...

C.W. Holeman III
June 17, 2020 20:31
Feature Release: 12 June 2020
Overview This release includes numerous tickets, each dealing with either a bug fix, a feature enhancement,...

C.W. Holeman III
June 10, 2020 14:32
Feature Release: 19 May 2020
Overview This release includes numerous tickets, each dealing with either a bug fix, a feature enhancement,...

C.W. Holeman III
May 15, 2020 19:35

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View Product Info
Detailed information on how the product and its many features function.

C.W. Holeman III
December 17, 2019 17:58

The End of Vanity Domains
Vanity Domains We're updating our strategy on Vanity Domains so that we can better support you, our client....

C.W. Holeman III
November 22, 2019 20:08
Email Log Report Accessibility
Unlike most of the reports available in Wisetail, the Email Log Report cannot be permissioned to any Role o...

C.W. Holeman III
June 25, 2020 16:47
What are Sparks?
Sparks are added under: Admins Tools --> Merits --> Badges --> Some Badge --> Badge Sparks. A Spark is a wa...

C.W. Holeman III
May 06, 2020 13:25
What does "Managed By" mean on a user, and how does it relate to my datafeed?
If you have a datafeed configured, your users will have a "Managed By" section on their profile in edit mod...

C.W. Holeman III
May 02, 2020 15:31
Supported Browsers & System Requirements
Optimal/recommended system requirements for using the Wisetail LMS include the following. Supported Browser...

C.W. Holeman III
February 28, 2020 21:16
Site Slowness
We are aware of an ongoing issue around site slowness at this time. It may present itself as taking long pe...

C.W. Holeman III
February 26, 2020 17:38

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How to Create A Wisetail Technical Support Account
If you are an admin on a Wisetail site when the site was first created your Technical Support account shoul...

C.W. Holeman III
November 07, 2019 23:50