FAQs
Frequently Asked Questions
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The End of Vanity Domains
Vanity Domains We're updating our strategy on Vanity Domains so that we can better support you, our client....
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Email Log Report Accessibility
Unlike most of the reports available in Wisetail, the Email Log Report cannot be permissioned to any Role o...
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What are Sparks?
Sparks are added under: Admins Tools --> Merits --> Badges --> Some Badge --> Badge Sparks. A Spark is a wa...
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What does "Managed By" mean on a user, and how does it relate to my datafeed?
If you have a datafeed configured, your users will have a "Managed By" section on their profile in edit mod...
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Supported Browsers & System Requirements
Optimal/recommended system requirements for using the Wisetail LMS include the following. Supported Browser...
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Site Slowness
We are aware of an ongoing issue around site slowness at this time. It may present itself as taking long pe...
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Whitelisting IPs for General Content and SCORM (5.0 sites)
If you need to whitelist Wisetail's domains in order to bypass your organization's firewalls, whitelist the...
